Privacy Policy

Private Policy

This policy applies to the website accessible at https://www.mybiggeneva.com or https://www.mybiggeneva.ch (the “Website”).
We may modify or update this policy. Any modifications will be posted on this page and/or other places deemed relevant, in order to keep you informed.

The company Réservoir Dogs Sàrl (registered with the Geneva RC under number 21177/2014 and whose head office is located at Avenue Pictet-de-Rochemont 8, 1207 Geneva) is responsible for processing your data. This means that it determines why and how your data is used, guarantees the confidentiality of your data, and ensures that it is processed in accordance with applicable laws and regulations.


You can contact us…

You can contact us for any questions or requests to exercise your rights:
– by e-mail: contact@mybiggeneva.com
– or by mail: Réservoir Dogs, Avenue Pictet-de-Rochemont 8, 1207 Geneva, Switzerland


What personal data do we collect from you?

What data we use about you and how we obtain it is detailed below.

Collection directly from you
Service Data
You provide us with information when you use our services, including:

  • by subscribing to our newsletters;
  • by participating in our competitions;
  • by responding to our surveys;

Automatic collection when you use our services
Technical data
When you use our services, we automatically collect Technical Data, including:

  • Technical identifiers (cookie identifier, mobile advertising identifier, etc.)
  • Technical characteristics relating to the device you use to access our services, such as device type (smartphone, computer, etc.) and operating system (system version, language, date and time, etc.)
  • IP address
  • Non-precise geolocation data (country) inferred from IP address
  • Connection information (access log)

Automatic collection when you use our services
Navigation Data
When you visit our Site, we automatically collect information about how you use our services, such as your browsing history (i.e. the pages you have viewed).


What usage do we make of your data?

The different uses that we can make of your data are listed below:

To enable you to benefit from our services
We use your Service Data and your Technical Data to allow you to benefit from our services, and in particular to take into account your participation in competitions and ensure their organization or to correctly send you our newsletters

To improve the quality of our services and develop new ones
We may use your Service Data, your Technical Data, and your Navigation Data in order to produce global and aggregated statistics on how our services are used. These statistics do not contain any data about you and are used to continuously improve the quality of our services and to develop new services or new features.

Send you personalized commercial communications and measure their performance
If you have agreed to receive communications, including our newsletters, we may use your Service Data to send them to you and measure their performance.
Your Service data is under no circumstances transmitted to our partners.

To manage your participation in e-contest
If you participate in our e-contest, we may use your Service Data, in this case, the information that you provided in the participation form, to take into account your participation in the e-contest and ensure the organization of the e-contest as well as the prizes to the winners.

To provide the functionality necessary for the operation of our services
We use your Service Data and Technical Data to allow you to access our services and to provide them to you optimally.

In order to respond to legal or regulatory obligations weighing on us and to court decisions
We use all the information necessary to meet the legal obligations or regulations weighing on us, in particular in the context of possible requisitions from the authorities, and court decisions.


Why and how do we use cookies?

When you view our content and use our services, we and our business partners may access and/or write information to your smartphone in order to recognize you via a technical identifier. This involves the use of cookies, which may be automatically deleted when you close your browser or after a specified period of time.

The term “cookies” covers cookies but also all similar technologies used in particular in environments where cookies do not exist, such as “local storage”.

When you first consult our services, our cookie settings module is presented to you so that you can accept or refuse the use of cookies that are not necessary for the operation of our services. Please note that your choice does not concern the use of cookies necessary for the operation of our services, such as cookies allowing you to store your acceptance or refusal in order to avoid having to display our module to you each time you consult our services.

Our cookie settings module is also accessible at any time from the footer of each page of the Site. It also allows you:
– to find out more about the uses of your data to which cookies participate;
– to express a granular choice regarding the use of unnecessary cookies, based on uses and/or our partners;
– to access the list of our partners likely to use cookies as well as their own personal data protection policy, in order to allow you to understand the use they may make of your data and to exercise your rights to them directly from them;
– to modify your choices regarding the use of unnecessary cookies.

We will only retain your personal data for as long as necessary to fulfill the purposes for which we collected it, as described in this privacy notice, or for the purpose of providing our services. We decide on a case-by-case basis to determine the appropriate retention period. Therefore, the nature, and purposes for which we process your personal data and the applicable legal and operational requirements are taken into account.

In certain circumstances, we may anonymize your personal data so that it can no longer be associated with you. In this case, we may use this information without further notice. Once you no longer have a relationship with us, we will securely retain and destroy your personal data in accordance with applicable laws and regulations.


What are the categories of recipients of your data?

We may communicate your data to subcontractors whom we use to provide technical services on our behalf (sending electronic communications, etc.) necessary to achieve the purposes mentioned in the above section “What are the uses we make of your data?”

We may communicate your data to third parties, namely:
– to the competent authorities or courts, at their request, as part of legal proceedings or in order to comply with other legal or regulatory obligations imposed on us;
– our external legal, financial, or accounting advice, when strictly required.


Transfer of your data outside of Switzerland

The processing of personal data that we implement may involve cross-border data exchanges with companies located in countries outside of Switzerland and the European Union.

Where applicable, where these countries do not benefit from an adequacy decision under Article 45 of the GDPR, we use various measures to ensure that your personal data transferred to these countries benefits from adequate protection, such as signing the standard contractual clauses adopted by the European Commission.


How long do we keep your data?

For the duration necessary for the uses that will be made of your Service Data depending on the nature of our services.


This privacy policy does not cover…

Personal data collected by third parties when we link to their website. When you access a website or social network through our Website or one of our pages available on a social network, the responsibility for complying with applicable data protection requirements lies with the provider of services concerned.

Date of last update: 20/04/2022

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